Here's Why You Can Trust NorthWestPharmacy.com
After filling more than 2 million prescriptions, we're the most independently reviewed and five-star rated online pharmacy in the world with more than 375,000 real customer reviews through ShopperApproved.com and a TrustScore of 4.8/5 through Trustpilot. No other online Canadian pharmacy or international drugs site has these credentials. That's why NorthWestPharmacy.com is recognized as the online pharmacy to go to for savings, safety and service.
Learn more about our hundreds of thousands of reviews and ratings below. If that seems overwhelming, meet some of our patients up close in our Meet Our Patients section instead and see what they have to say or check out our About Us page for an in-depth look at our other credentials.
Independent, authentic reviews from real customers
Only actual paying customers are permitted to provide a review through ShopperApproved.com so you can be sure all 375,000+ of our ratings are independent and authentic.
A Stellar TrustScore Amongst the Top of Any Pharmacy Brand
Trustpilot identifies customer reviews from people with verified orders and these make up more than 99% of our stellar TrustScore, which ranks amongst the top of any pharmacy brand. According to Trustpilot, "[t]he TrustScore is one indication of how well a company's customer service is working. A great TrustScore starts with great customer service … [and] companies improve their TrustScores by putting in the effort to consistently deliver great customer service, actively gathering customer opinions, and learning and improving via feedback."
Unedited reviews, transparent ratings and customer comments
All NorthWestPharmacy.com reviews through ShopperApproved.com and Trustpilot are collected through their software which does not permit NorthWestPharmacy.com to filter, remove, or alter them. You get to see exactly what our customers say because all our reviews and ratings are available to the public.
Our customers rate us on five key categories through ShopperApproved.com and our TrustScore also reflects these
- Recommend this Company
- Would Buy Again
- Price
- Product Satisfaction
- Customer Service
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Recommend this company
Our affordable prices and knowledgeable customer service team help us retain and grow our loyal customer base. Our main source of new business is customer referrals from friends and family who've benefitted from the NorthWestPharmacy.com experience of savings, safety and service.
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Would buy again
We do everything we can to make your experience with us as seamless as possible. We trust our lowest price guarantee, satisfaction guarantee and outstanding customer service will encourage you to come back for future orders. More than 98% of our customers do!
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Price
Our lowest price guarantee means we will beat the total shopping cart price offered online by a CIPA-certified approved competitor international or Canadian pharmacy website. Check the price of your medications on our website and see for yourself why our customers love our prescription drugs prices.
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Product satisfaction
At NorthWestPharmacy.com, the savings doesn't mean you have to sacrifice on quality. See how happy our customers are with the international and Canadian drugs they buy through us. (Learn more on our Drug Safety & Authenticity page and check out our Satisfaction Guarantee.)
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Customer service
Our customer service is consistently rated as superb by our customers. See what others say and then let us prove it to you on your next order.
Speaking of Service; Here's the Secret to the NorthWestPharmacy.com Service System
We work incredibly hard to implement the "ABCDs" below to serve you.