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November 2020 - Newsletter #4

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Here Are the Latest Delivery Times!

Do you know someone who is delaying medical care due to the pandemic? See what our Healthcare Ambassador, Dr. Brynna Connor, says about this in our Ask the Doctor section.

For orders shipped to our customers between September 9th and October 9th, 2020, the average delivery time was two to four weeks. This is in line with the delivery times over the last couple of months, however, we note that a larger percentage of orders are arriving on the tail end of the four week window referenced above than in the previous couple of months. This is to be expected and was even forecasted in our guidance related to the upcoming holiday season. We expect delivery times could slow further in the run up to holiday season. Please keep this in mind when ordering.

The current delivery times continue to represent a significant improvement since earlier in the pandemic when aircraft were first grounded worldwide and delivery logistics systems were thrown into upheaval. While the last mile delivery portion of the journey continues to take longer as USPS is still facing significant challenges, the international portion of the journey has adjusted to get the transit times down overall.

(Please note that two to four weeks is the average delivery timeline we are observing but some parcels are arriving as quickly as a week after shipping while others can take more than five weeks.)

Heightened Risk of More Drug Shortages

As coronavirus infections reach record highs in in the United States and new lockdowns are being imposed in various parts of Europe, including regions we source prescription drugs from, we encourage customers to be aware of the heightened risk of more drug shortages for drugs across multiple classes. Our own direct experience, media articles and scholarly journals are all confirming this, as regularly reported in our newsletters.

Help Us Help You

Many have discovered that they have a distinct advantage during times of drug shortages by virtue of's multi-region sourcing through which they have been able to get vital medications they could not source elsewhere.

Despite our robust sourcing capabilities, however, there have been prescription drugs that were out of stock worldwide during the pandemic and despite our best efforts in such cases, medication may be unavailable. While we are working hard to anticipate inventory needs and secure difficult to source products as the next wave of Covid-19 is spreading, we are mindful that we cannot anticipate and adjust for every circumstance.

So please help us help you to get ahead of drug shortages as the next wave of the pandemic spreads while export bans and lockdowns are expected to exacerbate challenges in acquiring inventories in the near future. The best thing you can do to help secure inventory for your medications is to order well in advance. This gives us more time, if necessary, to procure what might be difficult to source inventory and get it shipped to you well before you are going to run out of your supply at home. We encourage customers who may need medications in the coming months to place their orders now.

With more than 375,000 customer reviews, is the most reviewed and independently five-star rated online pharmacy in the world providing lower cost medications from abroad to customers worldwide. Nobody offering safe and affordable pharmaceuticals from abroad can match our supply and delivery capacity during this difficult time so please be assured we are successfully leveraging all our capacity and ensuring orders reach customers as fast as possible in the circumstances.

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