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October 2020 - Newsletter #7

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Latest Update on Shipping Times and the Message About Drug Shortages from a Cancer Patient

For orders shipped to our customers between August 20th and September 21st, the average delivery time was two to four weeks. This has been consistent for the several weeks prior to that as well and this represents a significant improvement since earlier in the pandemic when aircraft were first grounded worldwide and delivery logistics systems were thrown into upheaval. In fact, the current delivery times are close to our delivery times under normal circumstances. While the last mile delivery portion of the journey continues to take longer as USPS is facing significant challenges, the international portion of the journey has adjusted to get the transit times down overall.

(Please note that these are the average delivery timelines we are observing but some parcels are arriving as quickly as a week after shipping while others can take more than five weeks.)

U.S. Cancer Patient Wants to Alert You About Drug Shortages

Our last newsletter contained an alert about drug shortages from a cancer patient in South Carolina, Emily Hooper, who could not obtain the drug she needed for her breast cancer treatment in the United States. After that experience, she contacted a local NBC News affiliate to help raise awareness about drug shortages.

Ms. Hooper tells NBC News 2 in South Carolina, "'I think more should be done to figure out why this is happening in the United States because it is there and you just don't hear about it'".

We have also been doing our part to raise that awareness. We have repeatedly explained that drug shortages are a concern in several regions worldwide, including the United States, since the coronavirus pandemic began. These drug shortages are not just for cancer medications. There have been prescription drug shortages, 'across the board' during the pandemic.

Your Advantage During Times of Drug Shortages

So many people have learned they have a distinct advantage during times of drug shortages through because, for more than a decade, we've built a trusted, vetted and licensed supply network which spans multiple countries from which we source products from. When customers could not acquire their vital medicines locally or anywhere else in many instances throughout the pandemic, we have been able to quickly source them and at lower prices from one or more of our approved suppliers and get them on their way to the customers. In fact, we have available the drug that Emily Hooper could not acquire locally.

Despite our robust sourcing capabilities, however, there have been prescription drugs that were out of stock worldwide during the pandemic and despite our best efforts in such cases, medication may be unavailable. While we are working hard to anticipate inventory needs and secure difficult to source products as the second wave of Covid-19 is spreading, we are mindful that we cannot anticipate and adjust for every circumstance

Please Help Us Help You

So please help us help you to get your medications to you. The best thing you can do to help secure inventory for your medications is to order well in advance. This gives us more time, if necessary, to procure what might be difficult to source inventory and get it shipped to you well before you are going to run out of your supply at home. We encourage customers who may need medications in the coming months to place their orders now.

With more than 375,000 customer reviews, is the most reviewed and independently five-star rated online pharmacy in the world providing lower cost medications from abroad to customers worldwide. Nobody offering safe and affordable pharmaceuticals from abroad can match our supply and delivery capacity during this difficult time so please be assured we are successfully leveraging all our capacity and ensuring orders reach customers as fast as possible in the circumstances.

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