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June 2020 - Newsletter #8

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Shipping Rates and Drug Shortages are Going Up But We've Reduced Our Shipping Fee

Last week we advised customers that shipping rates to the USA will rise on July 1, 2020 and the and the reasons why this is happening. We also announced that despite this and the continued Covid-19 surcharges that carriers and cargo companies are charging us, will not only absorb the upcoming rate increase but we have also reduced our shipping fee to customers down to the pre-pandemic level.

… we may only be able to maintain the lower shipping fee of today for a limited time.

We will do our best to maintain the lower shipping fee and product-specific free shipping specials we are offering as another way to help mitigate the impact of the coronavirus crisis on our customers. But we do not know what further Covid-19 surcharges or other rate increases we will face in the coming weeks so we may only be able to maintain the lower shipping fee of today for a limited time.

Delivery Times and Drug Inventories Could be Further Impacted by Surging Coronavirus Infections in the United States, China and India

The coronavirus crisis has thrown logistics systems worldwide into upheaval which has extended delivery times. With infections surging in the United States again, it is reasonable to expect that last mile delivery in the United States could face further setbacks.

… drug shortages are at the highest levels we've ever seen all over the globe and this is confirmed by pharmacists …

Our past newsletters have explained to customers how the production of raw materials in China and finished dosages in India are critical to the supply of prescription drugs worldwide, including the United States. The coronavirus crisis has wreaked havoc on pharmaceutical production and drug shortages are at the highest levels we've ever seen all over the globe and this is confirmed by pharmacists in various regions of the world in surveys of these pharmacy professionals. Unfortunately, parts of China are back in lockdown again and parts of India are experiencing a "ballooning outbreak". A resulting loss or reduction of manufacturing capacity could further impact the growing list of pharmaceutical products that are out of stock.

But the good news is that has been successfully taking, processing and delivering affordable prescription drugs throughout the entire coronavirus crisis and continues to. So, we do not wish to appear alarmist in highlighting concerns about the supply of prescription drugs in the coming months but we do directly experience the frustration of those who cannot get their vital prescription drugs when there are so many disruptions in the drug supply chain due to the coronavirus crisis. We do not want our customers to be in a position where procurement of inventory and delivery logistics could be more negatively impacted than they already are today and we believe it is our duty to diligently inform customers.

In light of our reduced shipping fee, the risk of extended delivery timelines and the escalating number of prescription drugs going out of stock, we encourage customers who may need medications in the coming months to place their orders now and those whose pending orders await shipping to keep their orders active and in the queue, which ensures they are locked in at the original price quoted at the time of placing the order. That's beneficial to you because we've absorbed much of the coronavirus-related increases in product acquisition and shipping costs that we've faced to date but may be unable to do so for much longer. Also, the limited pharmaceutical supply, available cargo space for transport and customs clearances will all be allocated to customers on a first-come-first-served basis and we anticipate that it may be quite some time before worldwide drug supply and delivery systems return to normal.

With more than 375,000 customer reviews, is the most reviewed and independently five-star rated online pharmacy in the world providing lower cost medications from abroad to customers worldwide. No competitor offering lower cost pharmaceuticals from abroad can match our supply and delivery capacity during this difficult time so please be assured we are leveraging all our capacity to ensure orders reach customers as fast as possible in the circumstances.

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